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Booking Terms and Conditions

Payment

Please note that we don't accept credit cards.
We accept payments in cash euros (€) and Swedish kronor (SEK) or Swedish Swish.
Bank transfer payments must be received at least 72 hours prior to your visit.

Rescheduling/ Modifications to your booking

● If you need to reschedule your tour, you may do so up to 72 hours before the original tour date, subject to availability. Please contact us as early as possible to request changes.

● Please let us know at least 72 hours in advance if you wish to change your visit, (duration or amount of participants).

Liability and Insurance

All participants are responsible for having valid personal travel or health insurance that covers outdoor activities. We are not liable for personal injury, loss, or damage to personal belongings caused by participants’ own actions or failure to follow safety instructions.

 

The following terms apply to bookings paid in advance via bank transfer. By choosing this payment method, you agree to the conditions outlined below:

 

Payment

Full payment must be made in advance via bank transfer 72 hours before the visit. Your booking is not guaranteed until the payment has been received. 

Cancellations

If you need to cancel your booking, please notify us in writing (email). Our cancellation policy is as follows:

  • More than 14 days before the tour: Full refund

  • 7–13 days before the tour: 50% refund

  • Less than 7 days before the tour: No refund

Please note that refunds may take a few business days to process, depending on your bank.

No-Show

If you do not arrive at the agreed meeting point at the scheduled time and have not contacted us in advance, no refund will be issued.

Force Majeure

We reserve the right to cancel or modify the tour due to unforeseen circumstances beyond our control, such as natural disasters or other emergencies. In such cases, we will offer a full refund or the option to reschedule.

The Reindeer Herd
Private reindeer experiences and genuine Sámi culture, in the village of Mettäjärvi, Swedish Lapland.

Opening by Appointment

Visits are available by confirmed reservation only.

Contact​

957 94 Övertorneå 

SWEDEN

thereindeerherd@hotmail.com

©The Reindeer Herd by Marielle A.-S. All Right Reserved 2025.

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